The Condominium Dispute Resolution Tribunal's (the Tribunal) mandate is to provide timely, fair, and independent dispute resolution services, consistent with relevant legislation, regulations, bylaws, rules, guidelines, and the principles of natural justice. The quasi-judicial Tribunal administers dispute resolution services for condominium corporations and owners in relation to specific matters of jurisdiction as set out in regulation, and in accordance with the Condominium Property Act (CPA), Condominium Property Regulation (CPR), and the new Condominium Dispute Resolution Tribunal Regulation as well as condominium corporation bylaws and rules.
Reporting to the Manager, Dispute Resolution and Hearings, the Case Officers are responsible for the effective and efficient case management of all cases accepted by the Tribunal for early dispute resolution and adjudication services related to the condominium sector.
Key responsibilities include but are not limited to:
• Providing effective and efficient case management for all cases accepted by the Tribunal.
• Monitoring and facilitating guided negotiations and monitoring mediations meetings, including the scheduling of sessions/meetings and addressing technical issues during sessions/meetings.
• Scheduling, booking facilities and notifying parties and witnesses to facilitate timely adjudication hearings.
• Facilitating the drafting of agreements and decisions, including the review of documents, editing, providing feedback to the Tribunal Chair and Tribunal members and coordinating with the Tribunal Legal Officer as necessary.
• Communicating and interpreting the Tribunal’s mandate, rules, policies and procedures for all parties and stakeholders.
• Providing support to the Tribunal Chair, the Tribunal members and the Managers across multiple topics, including file pathway transitions, development and delivery of training, and development and maintenance policies and procedures.
Your strategic thinking, excellent analytical skills, excellent writing skills, attention to detail, strong people skills, and experience with quasi-judicial operations, will help you assess complex issues and situations, mobilize resources, and find innovative solutions and recommendations that respond to emerging issues to ensure ongoing effectiveness of the Tribunal.
Being self-directed with the ability to work independently, and collaboratively with others, will support you to achieve high quality outputs in a timely fashion. Your ability to foster trusting and dependable working relationships with colleagues and stakeholders will be essential in your success.
If this sounds like an environment that you would thrive in, we encourage you to apply.
Please click on this link to view the job description for this position.